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We respond to all verified B2B trade enquiries within one business day. For urgent matters, WhatsApp is the fastest channel — our trade team monitors it around the clock. European buyers can also reach our Antwerp representative during CET business hours.

Yes — we serve verified B2B buyers in 52+ countries including the USA, UAE, Israel, Hong Kong, Japan, and Australia. All international shipments are fully KP documented and insured. European buyers benefit from our Antwerp office for faster fulfilment and face-to-face service.

There is no minimum order for individual GIA or IGI certified stones. For bulk parcel orders (melee or calibrated goods), a minimum parcel value applies — contact our trade team for current thresholds. Premium Partners may access consignment arrangements with different terms.

Yes — verified buyers are welcome to arrange in-person stone viewings by appointment at our Surat headquarters or Antwerp European office. We also attend major trade shows including Hong Kong International Jewellery Show and Vicenzaoro. Contact our trade team to schedule a visit.

Every stone is supplied with its original GIA or IGI grading report, full Kimberley Process documentation, and a Savani Gems invoice. EU buyers receive additional GDPR-compliant records and EU-format import/export documentation where required. All certificate numbers are individually verifiable online.

Start your registration on our Buyer Registration page or submit a registration enquiry using the form above. You will need to provide your trade licence, company registration, and KYC documentation. Verification typically takes 1–2 business days, after which you will receive full portal access including wholesale pricing.

We accept wire transfer (TT payment) in USD, EUR, and GBP. Letter of Credit (LC) is available for Premium Partner orders above a minimum threshold. Payment terms are agreed individually for each verified buyer account and may include net-30 terms for established partners with a clean payment history.